Q- How do I order through the Game Arena company?
A- Please review the section on the ordering steps on the home page of the store.
Q- What is the warranty and maintenance policy?
A- Please review the special section for warranty and maintenance on the home page of the store.
Q- Are the products of the store original?
C- All products of the Game Yard Company are 100% original either from the main factory wherever it is located around the world or from the production of our factories inside and outside the Kingdom of the highest possible quality. We do not buy or sell fake or fake products.
It is worth noting that all the wood used in the manufacture of TOYS YARD chairs and tables is natural and manufactured according to international quality standards and conditions and under our supervision. We do not use Chinese wood and do not import their wood products, no matter how similar our product is to other products in the local market.
Q- How do I track my shipment after ordering?
A- As soon as you send the purchase order, you will receive continuous updates on the status of the order via SMS messages to the number registered in the purchase order. You will also receive emails from our store with updates first. You can also login to your account in the store, where you will find notifications about the status of the order. Or you can track it by contacting Aramex or the relevant shipping company. And you can always contact us via WhatsApp for your service: 0570239714
Q- Is it possible to return or exchange the products?
C- All products sold are subject to return and refund within 7 days from the date of receipt. According to the terms and conditions
In the event that you wish to replace a product, please contact us via WhatsApp to serve you: 0570239714
Q- Is it possible to purchase via WhatsApp or Instagram messages?
A- You can order via WhatsApp 0570239714 or via our Instagram account TOYS_YARD or on Snapchat: TOYS_YARD
Q - Is it possible to come and receive the application hand in hand in Jeddah?
A - You cannot come to one of our warehouses and receive your order (prices do not include installation service) Installation fees 50 riyals per piece inside Jeddah only
Q - I received the order incomplete, damaged, or different from my original order, what should I do?
A- In the event of any of this happening, please contact customer service immediately in order to serve you and fix the defect. 0570239714
